Value Chain

There are many parts of a value chain that allow a business or operation to function. The first part if the CD value chain is collecting the raw materials that are part of upstream management. Materials can include the cd's themselves, cases, boxes, and more. Inbound logistics is used when the new and used cd materials are transported to a warehouse, or other storage facilities before new CDs are finalized. The raw materials are processed, the final cd product is produced, and it is moved to finished product storage, in this case, perhaps a store storage area. The new cd's and used cd's from third party vendors Marketing are then shipped out as part of outbound logistics. Marketing and sales tactics are used as part of downstream management. These sales and marketing tactics are initiated in the value chain to move the cd inventory. An online marketing plan might be developed in the form of an advertising campaign to spread the word of the internet site and create repeat customers. Repeat customers are crucial because of the 80/20 rule, meaning 80% of your customers make up 20% of your business. Finally, there is the customer service aspect of the value chain. Customer service ensures that products are delivered, the product is up to expectations, and students are happy with the cd store's service.

Computer Based Information Systems

The information system I chose from chapter one is computer-based Information Systems (CBIS). Wikipedia defines CBIS as, “an IS using computer technology to carry out some or all of its planned tasks” (1). There are parts of this system including, hardware, software, databases, networks, and procedures. Types of these systems include transaction processing system, Management Information System, Decision Support Systems, and Office Automation Systems according to MBA Knowledge Base (2). I use these types of systems on a daily basis for my job. Digital systems are where information systems continue to go toward, all electronic. At my job, I have to input property information into a CBIS software database program called Mitchell Humphrey. That system keeps track, and organizes crucial information such as lot size, property owner, property value, and more for quick access later on. Hilton Hotel group describes the importance of hardware in a CBIS by stating, “...a fast, reliable connection to the Internet was the second most important factor” (textbook). Without internet hardware, CBIS would not exist. There must be a network in place using routers as hardware for the information systems to communicate. Network also be included with telecommunications. In a Transaction Processing System, hardware, and software must work together to process data such as sales information. California State University discusses the histories of the computer, information systems, and their histories (3). In 1955 IBM releases and sells the first commercial computer that is much larger and less efficient than anything today. in 1962 airlines start a reservation intranet information system to keep better track of the passengers, maintenance, and other commercial aviation data. In 1971, Intel released their first processor furthering the evolution of CBIS. In 1988 60% of workers used computers, and the first portable laptop is released. This all leads to the “dot-com” boom in the late 1990’s. With more people online than ever, CBSI was implemented in small and large businesses across the U.S. and the world. CBSI is used daily by millions of people. The importance of these systems cannot be stressed enough. From Transaction Processing Systems in stores to Decision Support Systems used by business professionals CBSI plays an intricate part in the function of those particular systems. CBSI allows data and information in databases to be accessed through the internet at businesses and more commonly today in the cloud. Sources https://en.wikipedia.org/wiki/Information_system#Types_of_information_system http://www.mbaknol.com/management-information-systems/computer-based-information-systems-and-its-types/ http://web.csulb.edu/~murdock/histofcs.html Fundamentals of Information Systems textbook

Gadget

For my blog, I decided to add the search box. I added this gadget to my blog by doing the following. First, I went to the overview page in the backend, selected the blog, went to layout, and added my gadget. I picked the search box because of its ability to search the blog for specific information that would otherwise be harder to find. The search box will add value to the blog because if someone is looking for something in particular, they will have to waste no time, and just use the search box.

IS Value - Transactional/Commerce Information System

A type of Business Information system (IS) is a transaction processing system. This IS collects and stores transactional data such as purchases made in a brick and mortar store or online. Transaction data has high value for a company to help them make crucial decisions. This system contains many different parts/processes such as Input, Processing, Output, and Feedback. Data is inputted into the system when a transaction is first initiated. For example, a customer adds items to the cart and places the order. The coded data is collected by the business such as what is purchased, where it’s going, and what shipping was picked. This information is necessary, so the company can move inventory efficiently without error. Processing the collected data tells a company such as Amazon how often a customer makes a purchase, what and when they are buying items. Trends in purchasing such as when people log in to Amazon and purchase can be determined with processed data. Trends are important because it shows what is popular and the business needs to stock up on and vice versa. The output of the system is when the transaction is complete, information is collected, and the order is final. For example, a delivery confirmation to the customer from the merchant. This is important to minimize claims of undelivered packages. The feedback of the system can be in form report with transactional data that can be delivered to multiple parties. One report can be an order confirmation sent to the customer with their transactional details. Another report can be delivered to a manager with how many sales were made, how much money was made, etc.

Student Info

1. Business Administration w/ concentration in Marketing 2. Windows 10 and OSX 10.11.1 3. Yes 4. N/A 5. No 6. Microsoft Office 2016 7. Yes, Borough of Allendale. 8. 2019 9. I heavily use WordPress 10. Hobbies include working on cars, computers, and hanging out with friends.